Returns & refunds

Effective 1 January 2026

The 30-day wall promiseIf your order arrives damaged, misprinted, faded, or you simply don't love it on the wall, tell us within 30 days of delivery for a free replacement or a full refund. No interrogation.

How to start a returnEmail support@posterd.in or use the contact form with your order ID and a photo (for damage claims). We'll send a prepaid pickup label within 24 hours.

Refund timingRefunds are issued to the original payment method via RazorPay within 5–7 business days of the return being received or the damage claim being approved.

ExclusionsCustom prints are non-returnable unless damaged in transit or misprinted — they're made only for you. Limited Drop items can be replaced if damaged but not refunded for change of mind.

ExchangesT-shirt size exchanges are free once per order — pickup and redelivery on us.